Technical support standard:Strictly follow the ISO 9002 standards. Good service, professional technological guidance, quick response.

Six technical service ways:Returnstar will provide simple and convenient technical support and service by the following six ways:

1.Websites: www.Recoverystar.com. Here you can get the latest product information, industry trend, technical support, company news, technological file, etc. You can also download our latest software to get the trial, and upgrade your driver. Our guestbook is always welcoming your message.

2.E-mail:master@recoverystar.com. E-mail us if you have any question or suggestion, we will reply within 24 hours after reception. Direct contact will be made for emergency.

3.Auto Fax: 0086-591-87274383. Our 24 hours auto fax number is 0086-591-87274383; fax us if you have any question or suggestion (Please mark "technical service" in the first page, and "urgent technological service" for emergency). We will reply as soon as possible. Direct contact will be made for emergency.

4.Hot line: 0086-591-83385086, 87274363

5.Free 16 hours' (two days) training for product professional skill and maintenance (only available for agent or OEM/ODM partner, transportation and accommodation are at trainees' expense).

Our normal working hour is 8:30-12:00 am, and 2:00-6:00 pm (the two days weekend and other legal holidays are not included), during which our technical staff will respond with detailed answer and relevant instructive manual for any question involving sales and technique. If you are not QQ user, click "Online Service" to communicate with our service staff on-line.